Política de devoluciones y reembolsos
POLÍTICA DE DEVOLUCIONES
En Arnacci, nos esforzamos por garantizar que esté completamente satisfecho con su compra. Si por alguna razón no está contento con su producto, ofrecemos devoluciones y reembolsos bajo los siguientes términos y condiciones.
1. Elegibilidad de devolución
Aceptamos devoluciones solo si se cumplen las siguientes condiciones:
- El producto no ha sido usado ni vestido, excepto para probárselo y comprobar el ajuste.
- El producto está en su estado original, con todas las etiquetas y el embalaje intactos.
- La solicitud de devolución se realiza dentro de los 15 días posteriores a la fecha de compra.
Desafortunadamente, no podemos aceptar devoluciones de productos que hayan sido usados más allá de la prueba inicial o que muestren signos de uso, daño o alteración.
2. Cómo solicitar una devolución o reembolso
Para iniciar una devolución o reembolso, por favor envíenos un correo electrónico a support@shoparnacci.com con la siguiente información:
- Su nombre completo
- Su dirección de correo electrónico
- Su número de teléfono
- Su dirección postal completa
- Su número de pedido
- Una descripción detallada de por qué desea devolver el producto y si está solicitando un cambio o un reembolso
- Fotos del producto, si corresponde, para demostrar su condición
Si solicita un cambio, por favor incluya detalles sobre el producto que desea a cambio (como talla o color).
Por favor envíe a:
Arnacci c/o Vishal Enterprises
206 Pegasus Ave
Northvale, NJ 07647
Una vez recibamos su solicitud, nuestro equipo de atención al cliente la revisará y le responderá con instrucciones sobre cómo proceder con la devolución.
3. Envío de devolución
El cliente es responsable de los gastos de envío de devolución, excepto en los casos en que el producto esté defectuoso o se haya enviado un artículo incorrecto. Recomendamos utilizar un método de envío rastreable, ya que no nos hacemos responsables de los paquetes de devolución perdidos en tránsito.
4. Procesamiento del reembolso
Una vez que recibamos e inspeccionemos el producto devuelto, le notificaremos la aprobación o el rechazo de su reembolso. Si se aprueba su reembolso, se aplicará un crédito a su método de pago original dentro de 7 a 10 días hábiles.
Tenga en cuenta que los gastos de envío no son reembolsables y solo se reembolsará el costo del producto, a menos que la devolución se deba a un error por nuestra parte (por ejemplo, artículo incorrecto o defectuoso).
5. Cambios
Si solicita un cambio, procesaremos el nuevo artículo una vez que hayamos recibido e inspeccionado el producto devuelto. Recibirá una confirmación por correo electrónico cuando su cambio haya sido procesado y enviado.
6. Cambios
Es nuestra política publicar cualquier cambio que hagamos en nuestra política de devoluciones en esta página. Si realizamos cambios materiales, le notificaremos a través de un aviso en la página de inicio de shoparnacci.com. La fecha en que se revisó por última vez la política de devoluciones se identifica en la parte superior de la página. Usted es responsable de visitar periódicamente nuestro sitio web y esta política de devoluciones para verificar si hay cambios.
¿Preguntas?
Para cualquier pregunta o inquietud sobre devoluciones y reembolsos, contáctenos en support@shoparnacci.com. Estaremos encantados de ayudarle.
Let customers speak for us
from 27 reviewsI have just purchased slip liner socks and worn them a few times. What a revelation! They stayed on my feet the whole time! They never popped off my heels like other brands. They are smooth and silky so they do take getting used to. I love them and gave a pair to a friend to try.
Excellent product! I highly recommended them!
I am very happy so far with the larger size.
So glad that I sized up, no pressure on the back of my heel.
They are very nicely designed invisible shoe socks and I am wearing right now as I write this,—the black-toned pair are super cute!!
Arnacci footies are unbelievably comfortable to wear, and what I love most is how they’re completely non‑slip, plus the intentional chic peek and shimmer lace look so beautiful when the sun hits them. They make your life 10x easier when slipping into your favorite heels, flats, or loafers.
You can wear them all day without dealing with foot pain, rubbing, or those red marks. I definitely recommend them to any woman looking for non‑slip, comfortable socks that are perfect for weddings, work, or a girls’ night out.
Love, love these comfy socks! I can wear them all day, and they are incredibly comfortable. My feet are saying thank you to Arnacci! I also love the lace edge, which adds a stylish and feminine touch to my favorite flats.
Even tho I wear size 15 shoes your large stretches for a comfortable fit. And I love the lace edging even tho it usually doesn't show. Any chance of an extra large being introduced?
These are wonderful!! They fit well, are very comfortable and are attractive too. They also come beautifully packaged.
I just picked these up last night. I was excited to try them on because I have on going issues with my feet and toes. They felt so good on my feet. In the past I have purchased so many socks, cut them to feel more comfortable. I think these are swell so far.
Thank you Jennifer for doing all your research and bringing them to market for us. They are pretty and feminine too.
These are wonderful!! They fit well, are very comfortable and are attractive too. They also come beautifully packaged.
These are very soft and silky but stay on. I really love them. I hope they make them in more colors.
Their customer service was great. Although wrong color was sent, replacement followed quickly with paid **** mail information. I am very pleased with both their quality and customer service.
I absolutely love these socks! They are pretty with the lace trim and make my feet and shoes look nicer. They’re also very comfortable and because of the design stay in place like so many others don’t. Plus, they’re very soft and pretty. I highly recommend them.
These no show socks are my favorite! Hands down the best! I love how they feel on my feet - super silky and comfortable but they don’t slide. They fit perfectly around my feet. The lacy trim is a beautiful touch and you don’t mind wearing them after taking your shoes off. They feel and look fantastic!
These are amazing!!! Finally no-show socks that ACTUALLY work!!! I seriously cannot recommend these enough!!! I’ve wasted dependable no shows for years and have never been able to find one that doesn't constantly slip, rib or slip off. These are WAY better!!
They stay in place ALL day, even in my flats and heels, and they actually protect my feet where shoes usually rub and dig in. The material is sooo soft, stretchy, breathable, and comfortable — literally feels like lingerie for your feet!!!
I’m also obsessed with the subtle lace edge because it gives the prettiest little peek instead of looking like a bulky sock. and the material has a pretty, thin shimmer that's super stretchy. The are super soft too!!
I wore them to work all day and didn’t have to adjust them ONCE!!! No slipping, no rubbing, no pain!!!
ladies - buy these!!! You will immediately notice the difference!!
This product is exceptional. The soft material forms a smooth barrier protecting the feet from any irritation from the shoe. The material goes beyond protection and actually feels like you are getting a slight massage. The two colors are perfect for any shoe. Would highly recommend!